Policy

Monthly Memberships Freeze & Cancellation Policy

  • The membership absence from classes are non-refundable.
  • Members can freeze membership for a minimum of 30 days or a maximum of 90 days in any calendar year.
  • The membership freeze process fee will be waived for the first time but $15 maintenance fee will be charged monthly during the freeze time.
  • All memberships cancellations require a 30-day written notice before the next billing date. Please send an email to info@moonshine.yoga to notify the management.
  • The member will be required to make any scheduled payments that are due within the 30-day notice to cancel.
  • After cancel the membership and subsequently decide to re-join, you will be offered the same rate, terms and conditions as any other new client.

Annual Pre-Paid Membership Policy

  • This membership is a PREPAID membership begins on the sale date for 12 months.
  • Prepaid membership fee is NON-REFUNDABLE.
  • Prepaid membership does not automatically renew.
  • Prepaid memberships can’t be frozen or suspended for any reason.
  • Prepaid memberships can’t be converted to monthly payment.

Workshops & Events Cancellation Policy

  • Workshops and events could occasionally be canceled by the studio. If your event is canceled you will be notified by email, and you will receive a full refund.
  • Workshop and events cancellations require 7 days prior written email notice info@moonshine.yoga before the workshop or events takes place.
  • Cancellation requests with less than 7days notice is non-refundable.
  • Absence or late to a workshop or event is non-refundable.

Class Package & Private Session Policy

  • Group Class Pass package are non refundable, non-extendable but shareable to others.
  • Please always check the expiration date / left over classes before and after your class.
  • We have a 24 hour cancellation policy for private session.
  • Full payment will be charged if you cancel a private session with less than 24 hour notice.
  • If you are late for a private class, the class will end at the original scheduled time.
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